A. Incorrect account numbers. For those customers who choose to utilize an electronic bill paying system, and who provide the city an incorrect routing transit number of the bank, incorrect bank account number or incorrect credit/debit card number, they may be a fifteen ($15) dollar fee assessed for each time the city utilizes such number until the customer provides the correct number.

B. Declined credit/debit card. For those customers who choose to utilize a credit/debit card to make any payment to the city and whose Financial Institution declines a payment by a credit/debit card, it will result in the customer's bill remaining unpaid. In the event of a "declined" credit/debit payment, there may be a fifteen ($15) dollar fee assessed to the customer each time the city utilizes the credit/debit card, and it is declined until the customer provides a valid card number.

C. Account updates. It is the responsibility of the customer to maintain accurate billing information with the city. This may include updated credit card information, bank account information, email address, and mailing address. (Ord. M-3851 §2, 2007)